Category: Patient Satisfaction

The new Hospital Safety Grade report reveals the impact of the COVID-19 pandemic on patient safety and experience. Learn how hospitals can...

A lack of real-time feedback and coaching about hand hygiene was one of the major barriers to hand hygiene compliance, according to...

How do you make a financial case for investing in an automated hand hygiene compliance system during a time of tight budgets?...

The best experience for a patient is to receive effective treatment without harm, and then to go home feeling better. In an...

Witnessing the harm or death of a patient caused by a medical error can be a traumatizing event to a healthcare worker....

A patient at risk for a fall attempted to walk to the bathroom on his own, after waiting a long time for...